Terms of Service

1. Acceptance of Terms

By accessing or using the Balaji Builds website (balajibuilds.com) — whether as a visitor, client, engineer, or property lister — you agree to be legally bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms in full, you must stop using the platform immediately. We reserve the right to update these terms at any time. Continued use after an update constitutes acceptance of the revised terms.

2. What Balaji Builds Is (and Is Not)

Balaji Builds is a connection platform. We provide a directory of construction professionals and a marketplace for property listings to help parties find each other directly.

• We are not a real estate broker, construction company, or employment agency.
• We do not act as a party to any contract between a client and an engineer, or between a property buyer and seller.
• We do not charge brokerage fees, transaction commissions, or any fee to either side for making a connection.
• We do not guarantee the quality of work performed by any engineer, the accuracy of any property listing, or the outcome of any transaction.

Any agreement entered into between users of this platform is solely between those users. Balaji Builds is not a party to such agreements.

3. Engineer Registration

3a. Eligibility

You may register as a professional on our platform if you are a civil engineer, structural engineer, architect, interior designer, contractor, or related construction professional. You must be at least 18 years of age.

3b. Accuracy of Information

You agree to provide accurate, complete, and current information in your registration. This includes your name, contact details, specialisation, location, and years of experience. Providing false or misleading information is a serious violation of these terms and will result in immediate and permanent removal from the platform.

3c. Document Uploads (Optional)

You may optionally upload supporting documents such as a degree certificate, government or national ID, professional licence, or project portfolio. Uploading documents is entirely voluntary. If you choose to upload documents, you confirm:

• The documents are genuine and unaltered.
• The documents belong to you personally.
• You consent to our admin team reviewing them for profile verification purposes.

Uploading fraudulent, forged, or doctored documents is a serious violation and may be reported to relevant authorities.

3d. Profile Approval

All registrations are subject to manual review by our admin team. We reserve the right to approve, reject, or remove any profile at our sole discretion, including profiles that contain inaccurate, incomplete, or inappropriate information. Approval typically takes 2–3 business days. You will be notified once your profile is reviewed.

3e. Profile Responsibility

You are responsible for keeping your profile information up to date. If your qualifications, location, or availability change materially, please update your profile or contact us to have it updated or removed.

4. Client Enquiries

To contact an engineer via the platform, clients must submit basic project details (name, phone, email, project type, and budget). By submitting an enquiry you confirm:

• You are a genuine prospective client with a real project or need.
• The information you provide is accurate.
• You will not use engineer contact details for spam, solicitation, or any purpose unrelated to your stated project.

We enforce a daily limit on the number of engineer contacts a single client account can reveal. This limit exists to protect the privacy of professionals on our platform. Circumventing this limit through multiple accounts, automated tools, or any other means is strictly prohibited and will result in a permanent ban.

5. Property Listings

Property listings on Balaji Builds are submitted directly by property owners. By listing a property you confirm:

• You are the legal owner of the property or are authorised to list it on the owner's behalf.
• All details — including address, property type, dimensions, and asking price — are accurate to the best of your knowledge.
• The property is legitimately available for sale and free of undisclosed legal encumbrances.
• You will not list the same property multiple times or use the platform to defraud prospective buyers.

We reserve the right to remove any listing that appears suspicious, fraudulent, or in violation of these terms without prior notice.

6. Prohibited Conduct

You must not use the Balaji Builds platform to:

• Submit false, misleading, or fraudulent information of any kind.
• Harass, threaten, or abuse other users.
• Scrape, harvest, or systematically collect user data, contact details, or listings using automated tools.
• Circumvent contact limits, spam filters, or any other protective mechanism.
• Impersonate another person, engineer, or entity.
• Use the platform for any purpose that is illegal under applicable local, national, or international law.
• Attempt to gain unauthorised access to any part of the platform, its databases, or infrastructure.
• Post or transmit malware, phishing links, or any malicious content.

Violations may result in immediate suspension, permanent ban, and in serious cases, referral to law enforcement.

7. No Guarantee of Results

Balaji Builds makes reasonable efforts to verify engineer credentials and property listings, but we cannot guarantee:

• The quality, timeliness, or outcome of any construction work performed by a listed engineer.
• The accuracy of self-reported engineer experience or specialisation.
• The legal title, market value, or condition of any listed property.
• That any connection made through the platform will result in a successful transaction or project.

You use the platform and make decisions at your own risk. We strongly recommend conducting your own due diligence before entering into any contract or financial commitment.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Balaji Builds, its founders, team members, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
• Any loss of data, revenue, profit, or business opportunity, even if advised of the possibility of such loss.
• The conduct, actions, or omissions of any engineer, property lister, buyer, or other third party using the platform.
• Platform downtime, data loss, or technical failures.

In all cases, our total liability to you for any claim shall not exceed the amount you have paid us in the preceding 12 months, which in most cases is zero, as the platform is free to use.

9. Intellectual Property

All content on the Balaji Builds website — including the logo, design, text, graphics, and code — is the property of Balaji Builds and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of this platform without our express written permission.

By uploading documents, photos, or any content to the platform, you grant Balaji Builds a non-exclusive, royalty-free licence to store and display that content solely for the purpose of operating the platform. You retain ownership of your content. We will remove it upon your request.

10. Account Suspension and Termination

We reserve the right to suspend or permanently remove any engineer profile, property listing, or user account at any time, with or without notice, for any of the following reasons:

• Violation of any part of these Terms of Service.
• Receipt of credible complaints from other users.
• Discovery of false or fraudulent information.
• Inactivity or outdated information that may mislead clients.
• Any other reason that, in our sole judgement, harms the integrity of the platform.

If your profile or account is removed, you may contact us at admin@balajibuilds.com to request a review of the decision.

11. Third-Party Links and Services

The platform may contain links to third-party websites (such as LinkedIn profiles, Google Maps, or WhatsApp). These links are provided for convenience only. Balaji Builds has no control over the content or privacy practices of third-party sites and accepts no responsibility for them. Visiting a third-party link is at your own risk.

12. Governing Law

These Terms of Service are governed by the laws of India. Any dispute arising from or relating to these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts in Yadgir District, Karnataka, India — unless applicable consumer protection laws in your country of residence require otherwise.

13. Contact Us

For any questions about these Terms, to report a violation, or to request account or data changes: